Customer Testimonials for Lawn Maintenance Services in Twinsburg
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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John T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used The Grounds Guys of Twinsburg for years and am very pleased with their services. Very responsive if you have a need.
LLisa Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Do a great job
KKyle C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team is vey professional and their service is always top tier!
SSaltyB
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our project manager was David. Prompt, efficent, knowledgeable and very personable. Our job was fairly priced and beautifully done. Great experience. New landscaping beds designed and beautiful mulch applied.
JJamie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Randal, David and the team are great to work with. We’ve worked together on projects and always had a good experience. Honest, reliable, quality work.
KKeven M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent company to have work for you I would highly recommend them to anyone looking for any type of landscaping needs
FFrank
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Landscaping at its Best! 💯 Highly recommend!
JJohn B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Detailed discussion on plans moving forward with which services we should go with in 2026. Randy is very nice to work with.
CCodea M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great work , good people. 10/10
Owner Response: Thank you so much for your kind words and perfect rating. It means a lot to know you had such a positive experience with our team.RRifle & Pistol Defense Training LLC
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys absolutely crushed it. From the first walkthrough to the final cleanup, their professionalism, communication, and attention to detail were top tier. They showed up on time, worked efficiently, and treated the property like it was their own. The transformation was night and day — clean lines, sharp edging, perfectly trimmed shrubs, and a layout that actually enhances the overall look of the property. You can tell they take pride in what they do. What really stood out was their work ethic and follow-through. No shortcuts. No excuses. Just quality craftsmanship and solid execution. If you’re looking for a landscaping company that delivers on what they promise and leaves your property looking dialed-in and professional, The Grounds Guys are the team to call. Highly recommend. I’ll definitely be using them again.
Owner Response: Thank you so much for sharing such a detailed and thoughtful review. It’s wonderful to hear that the team’s professionalism, communication, and dedication to quality stood out throughout your project. Your feedback about the transformation and the level of care taken with your property is truly appreciated. Hearing that the results made a noticeable difference means a lot, and it’s always rewarding to know our efforts help enhance the overall look and feel of your space. Thank you for your recommendation and for choosing The Grounds Guys Of Twinsburg.MMarc L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Randal and his entire team consistently demonstrate a high level of professionalism and pride in their work. They are punctual, detail-oriented, and highly responsive to feedback, making adjustments as needed to ensure expectations are met. We have been extremely satisfied with the quality of service provided. Their reliability and commitment to excellence make them a valued partner for all of our commercial property needs. Five stars without hesitation.
Owner Response: Thank you so much for your thoughtful feedback, Marc. It’s wonderful to hear that our team’s professionalism and attention to detail have made a positive impact on your experience. Your recognition of our reliability and dedication to quality service truly means a lot to us.MMadelyn A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I cannot recommend the Grounds Guys of Twinsburg highly enough. I’ve worked with several companies over the years, but for the past decade, they are the only team I’ve used. Their crew is incredibly hard-working and they consistently go above and beyond to make sure the job is done right. Most importantly, they are fair and honest – you never have to worry about hidden costs or broken promises! If you want a beautiful property and a company with true integrity this is it!!
Owner Response: Madelyn, Thank you for going out of your way to share you experience with us. We appreciate you and how loyal you have been to The Grounds Guys brand over the years. Looking forward to helping you with that project this spring and we cant wait to see it all come together soon! Take care!!!Jjake s.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Though I’m not a client and I’ve never used The Grounds Guys services I have to compliment the way they handled the situation while I was driving through Cleveland this past week during a big snowstorm. There was two older ladies stuck on the side of the road and as a bunch of people were trying to get them out of the parking lot that they were stuck in…two of their trucks pulled up and plowed and salted the entire area to help the people and police department get them out and safely back on the road. It’s really nice to see that there’s good people out there that still really care and will go out of their way. Great job to their team. Just thought I would share.
Owner Response: Mr. Schulz, Thank you for your review. We will be sure to share this experience with the team. Our moto is “WE CARE” and this right here is what its all about. Thanks again!BBen R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick response and work beautiful with land !
Owner Response: Thank you for sharing your positive experience, Ben. It’s wonderful to hear that you appreciated the quick response and are pleased with how your land looks. Your feedback means a lot to the team.MMatthew C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys does an excellent job maintaining our Healthcare facility. They do outstanding work making our property look great from a landscaping perspective but what is most impressive is their snow removal team. We have many elderly patients visiting the facility and have zero tolerance for ice and snow on our walkways and parking lot, which they keep spotless throughout the winter, around the clock. I cannot recommend them enough for any landscaping, snow removal, or exterior projects, they will keep your property looking its best!
Owner Response: Matt, thank you so much for your review. I will share this with the TEAM. Thank you for always trusting us to manage all of your facilities needs. We look forward to maintaining your Facility and helping you and your team for years to come. See you soon!SStreetsboro C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys have been taking care of our Landscaping and snow removal needs for the past year and have been a terrific company with high quality, standards and I highly recommend them!
Owner Response: Thank you for the review! We truly appreciate the opportunity to serve you over the past year. Our team takes great pride in delivering reliable, high-quality landscaping and snow removal services, and it means a lot to know our efforts are making a difference. We’re grateful for your recommendation and look forward to continuing to keep your property looking its best year-round!CCindy S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Can’t say enough about what The Grounds Guys did to our landscape. Thank you for designing a beautiful outdoor living space for my friends and family to enjoy. From the boulders and natural creek beds with river rock, to the plant design and layout, we are thrilled and thankful. The lawn grew in within two weeks and we were about to enjoy for our family reunion. Looking forward to your team to come back next spring to install our patio!
Owner Response: Thank you so much for your thoughtful feedback, Cindy. It’s wonderful to hear that you and your family are enjoying the new outdoor living space, and that the landscape features and plant design have met your expectations. We’re delighted that the lawn was ready in time for your family reunion and appreciate you sharing your positive experience.JJames S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cannot say enough about this company and crew. They came in and completely revitalized my entire landscape and I am beyond satisfied. They built multiple large tiered retaining walls and re-swailed my entire property to keep the water away from our home. Once they did that they installed beautiful River Rock and trees/ plants. Beautiful dry Creek bed. When they got done they came in and seeded my entire property and it grew in with him. 10 days. Less than 3 weeks later, I was able to mow my entire property. Their irrigation has worked for all us and really looking forward to enjoying my beautiful Park like landscape for years to come. Highly recommend! Thank you.
Owner Response: JAMES, thank you for the kind response and review. We greatly appreciate you supporting The Grounds Guys and allowing us to have the opportunity to build such a beautiful project. We look forward to serving you years to come. Do not hesitate to reach out with any of your landscape needs. Take care!!!AAngelina I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys of Twinsburg are the best!! My yard looks great year round, and they just did a fabulous job on my holiday lighting! Randal and his crew are so professional, and they’re all very respectful. Highly recommend them!!
Owner Response: Angelina, Thank you for your review. I will definitely be sharing this with the team. We appreciate you and your support and we hope your holiday late spring you and your family a tremendous amount of joy this holiday season. We look forward to working with you for your to come. Don’t hesitate to reach out if you need anything.NNicholas F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent Service and Reliability! We’ve been using The Grounds Guys for snow plowing and salting at our commercial property, and they’ve been outstanding. Their crew shows up promptly after every snowfall, keeps the lot clear and safe, and communicates well about timing and conditions. It’s clear they take pride in their work and care about keeping our business accessible. I’d highly recommend The Grounds Guys to anyone looking for dependable, professional winter maintenance.
Owner Response: Thank you so much for sharing your experience, Nicholas. It’s wonderful to hear that you’ve been satisfied with the snow plowing and salting services, as well as the communication and attention to detail from the team. Your recommendation means a lot and is greatly appreciated.AAlina S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The best. Even replaced my little guys soccer ball they accidentally popped, we never would have known. Thank you so much!
Owner Response: Thank you so much for sharing your experience and for your kind words. It means a lot to know our team could make things right and bring a little extra happiness to your family. We’re grateful for the opportunity to serve you. Take Care!WWilliam I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Pleased with the service.
Owner Response: Thank you Will for the 5-star review! We’re so grateful for your support and thrilled to know you’re happy with our work. Our team takes pride in every project, and feedback like yours keeps us motivated!MMiLan D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very good service.
Owner Response: Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with the service and appreciate your support. We look forward to continuing to grow our relationship with you and serving you for years to come!TThomas F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The owner is an outstanding guy. Highly recommend their services & dedicated to serving their community. They’re so good, my granddaughters love the result.
Owner Response: Thank you so much for your kind words and recommendation, Thomas. It’s wonderful to hear that you and your granddaughters are pleased with the results. Supporting our community is something we truly value, and feedback like yours means a lot to the team.MMike B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had an outstanding experience with The Grounds Guys for the grading and seeding of my yard. From start to finish, their communication and professionalism were top-notch. Matt, the operations manager, met me at my home, walked through the entire project, listened to my ideas, and offered thoughtful input. He kept in touch regularly, even timing the seeding perfectly for ideal results. On installation day, David took the lead. He explained the entire process up front and guided his crew with precision and care. In addition to prepping and seeding the entire yard in just one day, they also added decorative stone around my pool that not only looks great but helps with drainage too. I began watering immediately, and within days, I saw tiny blades of grass starting to emerge. A week later, it’s clear I’m on my way to a full, lush lawn. I highly recommend The Grounds Guys to anyone looking for expert lawn installation—this team truly delivers.
Owner Response: Thank you for taking the time to share such a detailed and positive review, Mike. It’s wonderful to hear that your experience with the team, from initial consultation through installation, was smooth and exceeded your expectations. Matt and David will be pleased to know that their communication, expertise, and attention to detail made a difference. Seeing your new lawn start to flourish so quickly is fantastic, and your feedback about the decorative stone and drainage is greatly appreciated. Your recommendation means a lot to everyone here.JJessica R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would never use any other company for my landscaping! Kind, easy to work with and responsive! Thanks again for everything!!!
Owner Response: Thank you so much for sharing your experience, Jessica. It means a lot to hear that you find our team kind, responsive, and easy to work with. Your appreciation is truly valued by everyone here at The Grounds Guys Of Twinsburg.MMarcus Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Working with Randy and Crew has been a great partnership over the past few years! Highly recommend
JJennifer R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We were excited to see the results of our new install, everything looks so fresh and green…and everyone at Grounds Guys was happy to help with anything we asked or needed! Thanks for the beautiful work!!
Owner Response: Jennifer, Thank you for the great review. Thank you for the opportunity to use this project for you. I look forward to working with you on your projects for years to come!MMarcus D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great management, great communication, amazing work, and the professionalism is unmatched! We thank you.
Owner Response: Marcus, thank you so much for the kind words. I will be sharing this with the team. We appreciate the opportunity to build trust with you and to maintain their landscape this season. Let us know if there’s anything else you need and we look forward to working with you for years to come. Thanks!!!CChris R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m not his customer, but his Business Coach. After spending two full days with him this week watching him run his business, from treating his crew with respect and dignity to providing the ultimate in Customer Service, I have only one question: Why wouldn’t you call him?!
Owner Response: Thank you so much for your kind words and support, Chris! It’s great to hear that you had a positive experience while observing our business practices. We always strive to create a respectful environment for our team and exceptional service for our customers. Your endorsement means a lot, and we appreciate you spreading the word about our work!Service You Can Trust!
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Why Choose Us?The Grounds Guys Difference
Comprehensive grounds care
Artistry of custom solutions
Real results by friendly, local experts
Elevated customer experience
Service that is dependable and professional
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