THE GROUNDS GUYS® OF SPOKANE VALLEY RECEIVE MULTIPLE AWARDS
WACO, Texas (September 2012) – The Grounds Guys franchisees, Kenny and Paula Smith, were awarded five awards at The Dwyer Group’s® 31 st Annual Reunion- more than any other franchisee for The Grounds Guys.
The Dwyer Group Annual Reunion is an event all of the service-based franchise organizations attend. There are seven service concepts that make up The Dwyer Group – Aire Serve®, Glass Doctor®, Mr. Rooter®, Mr. Electric®, Mr. Appliance®, Rainbow International® and The Grounds Guys. It is a time for people to listen and talk with the top franchisees from each franchise concept as they share their secrets to success in the business world. There are training sessions each day of Reunion that focus team building and customer satisfaction, and awards are given to franchisees who go above and beyond, like Kenny and Paula Smith.
Kenny and Paula have been servicing the Lake Liberty, Spokane Valley and Spokane areas with lawn and landscape needs since 2007, when they founded Smith Valley Landscape Management. In 2011, Kenny and Paula decided to partner with The Grounds Guys to open The Grounds Guys of Spokane Valley in an effort to exceed customers’ expectations.
The pair was given the highest honor a franchisee can receive – “Franchise of the Year”. The award is presented to the franchisee who has consistently grown through proper training and management of their organization and has had a high level of sales through quality, professional service. In addition, they received “Builder of the Year” which is presented to the franchisee who has provided franchise leads that have culminated in the greatest number of franchise sales. They were also named “Recruiter of the Year”, meaning they showed superior recruiting and training skills. Due to their positive and proactive impact on others, they received the “Excellence in Mentoring” award. Paula also received the “Woman of the Year” award, meaning she contributed more to her franchise than any other woman working at The Grounds Guys.