Customer Testimonials for Lawn Maintenance Services in Twinsburg, OH
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Mathew C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys does an excellent job maintaining our Healthcare facility. They do outstanding work making our property look great from a landscaping perspective but what is most impressive is their snow removal team. We have many elderly patients visiting the facility and have zero tolerance for ice and snow on our walkways and parking lot, which they keep spotless throughout the winter, around the clock. I cannot recommend them enough for any landscaping, snow removal, or exterior projects, they will keep your property looking its best!
Owner Response: Matt, thank you so much for your review. I will share this with the TEAM. Thank you for always trusting us to manage all of your facilities needs. We look forward to maintaining your Facility and helping you and your team for years to come. See you soon!SStreetsboro C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys have been taking care of our Landscaping and snow removal needs for the past year and have been a terrific company with high quality, standards and I highly recommend them!
Owner Response: Thank you for the review! We truly appreciate the opportunity to serve you over the past year. Our team takes great pride in delivering reliable, high-quality landscaping and snow removal services, and it means a lot to know our efforts are making a difference. We’re grateful for your recommendation and look forward to continuing to keep your property looking its best year-round!CCindy S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Can’t say enough about what The Grounds Guys did to our landscape. Thank you for designing a beautiful outdoor living space for my friends and family to enjoy. From the boulders and natural creek beds with river rock, to the plant design and layout, we are thrilled and thankful. The lawn grew in within two weeks and we were about to enjoy for our family reunion. Looking forward to your team to come back next spring to install our patio!
Owner Response: Thank you so much for your thoughtful feedback, Cindy. It’s wonderful to hear that you and your family are enjoying the new outdoor living space, and that the landscape features and plant design have met your expectations. We’re delighted that the lawn was ready in time for your family reunion and appreciate you sharing your positive experience.JJames S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cannot say enough about this company and crew. They came in and completely revitalized my entire landscape and I am beyond satisfied. They built multiple large tiered retaining walls and re-swailed my entire property to keep the water away from our home. Once they did that they installed beautiful River Rock and trees/ plants. Beautiful dry Creek bed. When they got done they came in and seeded my entire property and it grew in with him. 10 days. Less than 3 weeks later, I was able to mow my entire property. Their irrigation has worked for all us and really looking forward to enjoying my beautiful Park like landscape for years to come. Highly recommend! Thank you.
Owner Response: JAMES, thank you for the kind response and review. We greatly appreciate you supporting The Grounds Guys and allowing us to have the opportunity to build such a beautiful project. We look forward to serving you years to come. Do not hesitate to reach out with any of your landscape needs. Take care!!!AAngelina I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys of Twinsburg are the best!! My yard looks great year round, and they just did a fabulous job on my holiday lighting! Randal and his crew are so professional, and they’re all very respectful. Highly recommend them!!
Owner Response: Angelina, Thank you for your review. I will definitely be sharing this with the team. We appreciate you and your support and we hope your holiday late spring you and your family a tremendous amount of joy this holiday season. We look forward to working with you for your to come. Don’t hesitate to reach out if you need anything.AAnthony F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent Service and Reliability! We’ve been using The Grounds Guys for snow plowing and salting at our commercial property, and they’ve been outstanding. Their crew shows up promptly after every snowfall, keeps the lot clear and safe, and communicates well about timing and conditions. It’s clear they take pride in their work and care about keeping our business accessible. I’d highly recommend The Grounds Guys to anyone looking for dependable, professional winter maintenance.
Owner Response: Thank you so much for sharing your experience, Nicholas. It’s wonderful to hear that you’ve been satisfied with the snow plowing and salting services, as well as the communication and attention to detail from the team. Your recommendation means a lot and is greatly appreciated.AAlina S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The best. Even replaced my little guys soccer ball they accidentally popped, we never would have known. Thank you so much!
Owner Response: Thank you so much for sharing your experience and for your kind words. It means a lot to know our team could make things right and bring a little extra happiness to your family. We’re grateful for the opportunity to serve you. Take Care!WWilliam I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Pleased with the service.
Owner Response: Thank you Will for the 5-star review! We’re so grateful for your support and thrilled to know you’re happy with our work. Our team takes pride in every project, and feedback like yours keeps us motivated!MMilan D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very good service.
Owner Response: Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with the service and appreciate your support. We look forward to continuing to grow our relationship with you and serving you for years to come!TThomas F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The owner is an outstanding guy. Highly recommend their services & dedicated to serving their community. They’re so good, my granddaughters love the result.
Owner Response: Thank you so much for your kind words and recommendation, Thomas. It’s wonderful to hear that you and your granddaughters are pleased with the results. Supporting our community is something we truly value, and feedback like yours means a lot to the team.MMike B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had an outstanding experience with The Grounds Guys for the grading and seeding of my yard. From start to finish, their communication and professionalism were top-notch. Matt, the operations manager, met me at my home, walked through the entire project, listened to my ideas, and offered thoughtful input. He kept in touch regularly, even timing the seeding perfectly for ideal results. On installation day, David took the lead. He explained the entire process up front and guided his crew with precision and care. In addition to prepping and seeding the entire yard in just one day, they also added decorative stone around my pool that not only looks great but helps with drainage too. I began watering immediately, and within days, I saw tiny blades of grass starting to emerge. A week later, it’s clear I’m on my way to a full, lush lawn. I highly recommend The Grounds Guys to anyone looking for expert lawn installation—this team truly delivers.
Owner Response: Thank you for taking the time to share such a detailed and positive review, Mike. It’s wonderful to hear that your experience with the team, from initial consultation through installation, was smooth and exceeded your expectations. Matt and David will be pleased to know that their communication, expertise, and attention to detail made a difference. Seeing your new lawn start to flourish so quickly is fantastic, and your feedback about the decorative stone and drainage is greatly appreciated. Your recommendation means a lot to everyone here.JJessica R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would never use any other company for my landscaping! Kind, easy to work with and responsive! Thanks again for everything!!!
Owner Response: Thank you so much for sharing your experience, Jessica. It means a lot to hear that you find our team kind, responsive, and easy to work with. Your appreciation is truly valued by everyone here at The Grounds Guys Of Twinsburg.MMarcus Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Working with Randy and Crew has been a great partnership over the past few years! Highly recommend
JJennifer R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We were excited to see the results of our new install, everything looks so fresh and green…and everyone at Grounds Guys was happy to help with anything we asked or needed! Thanks for the beautiful work!!
Owner Response: Jennifer, Thank you for the great review. Thank you for the opportunity to use this project for you. I look forward to working with you on your projects for years to come!MMarcus D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great management, great communication, amazing work, and the professionalism is unmatched! We thank you.
Owner Response: Marcus, thank you so much for the kind words. I will be sharing this with the team. We appreciate the opportunity to build trust with you and to maintain their landscape this season. Let us know if there’s anything else you need and we look forward to working with you for years to come. Thanks!!!CChris R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m not his customer, but his Business Coach. After spending two full days with him this week watching him run his business, from treating his crew with respect and dignity to providing the ultimate in Customer Service, I have only one question: Why wouldn’t you call him?!
Owner Response: Thank you so much for your kind words and support, Chris! It’s great to hear that you had a positive experience while observing our business practices. We always strive to create a respectful environment for our team and exceptional service for our customers. Your endorsement means a lot, and we appreciate you spreading the word about our work!BBrandy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆🌿✨ Just had an amazing experience with Ground Guys! If you’re looking to elevate your outdoor space, I highly recommend Ground Guys! 🌼🌳 #Landscaping #HappyCustomer
Owner Response: We’re thrilled to hear about your amazing experience with Ground Guys! Thank you for recommending us to others looking to enhance their outdoor spaces. Your satisfaction is our top priority, and we look forward to helping you again in the future!RRex D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ground Guys do an outstanding job in caring for your lawn. Highly recommend you give them a try. Local company that you can count on.
Owner Response: Thank you for the fantastic review, Rex! We’re delighted to hear that you are pleased with our lawn care services. Your recommendation means a lot to us and we appreciate your support for our local business!SSarah
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve had the pleasure of working with Randy The Grounds Guys Twinsburg team on multiple landscaping projects at my current home and past homes, and I can’t recommend them enough. Their work is consistently beautiful, transforming my yards into stunning outdoor living spaces. What truly impresses me is their commitment to promptness and professionalism. They’re always on time, communicate clearly, and treat my property with the utmost respect. From the initial consultation to the final touches, the team’s expertise and attention to detail shine through.
Owner Response: Thank you for your wonderful review, Sarah! We are thrilled to hear that you have had a positive experience with Randy and our team on your landscaping projects. Your satisfaction is our priority, and we appreciate your kind words about our professionalism and attention to detail. We look forward to transforming more of your outdoor spaces in the future!CCarl U.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆“I hired The Grounds Guys of Twinsburg for a complete overhaul of my backyard, and I couldn’t be happier with the results! From the initial consultation to the final touches, the team was professional, knowledgeable, and incredibly attentive to my needs. They transformed my overgrown yard into a beautiful, serene oasis with stunning plants, a new patio, and a charming water feature. The crew was punctual, hardworking, and left everything spotless. I highly recommend Randy and his crew to anyone looking to enhance their outdoor space. Their creativity and attention to detail are unmatched!” Thanks again for all your hard work!
Owner Response: Thank you for your amazing feedback, Carl! We’re thrilled to hear how much you love your transformed backyard. Our team strives to provide exceptional service, and it’s wonderful to know we met your expectations. We appreciate your recommendation and look forward to helping you with any future projects!PPat L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Total customer service and great team – so responsive to every detail
Owner Response: Thank you for your kind words, Pat! We’re thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your support!CCaptain F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These guys are absolutely amazing. They go above and beyond every time. After we hired them to do our spring clean up last year we just kept them on to handle our yard all season long. Their customer service is unparalleled with instant responses. 10/10 do recommend!!
Owner Response: Thank you for your wonderful review, Captain Falcon! We’re thrilled to hear that you had an amazing experience with our team. Your recommendation means a lot to us, and we look forward to continuing to serve you throughout the seasons!BBrandon P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Good guys- they get things done – organized and neat
Owner Response: We appreciate your positive feedback, Brandon! It’s great to know that you found our team organized and effective. Thank you for your support, and we look forward to working with you again!SStephanie L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Randy and his team have an impeccable eye to make someone’s yard go from terrible to stunning. We moved into our home less than a year ago and he took our embarrassingly outgrown lawn and shrubs to something we’re proud of.
Owner Response: Thank you for sharing your experience, Stephanie! We’re thrilled to hear that Randy and the team transformed your yard into something you’re proud of. Your satisfaction is our top priority, and we appreciate your kind words!AAllison G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We hired the Grounds Guys to do our landscaping and fall clean up. Our yard has never looked better! Randy and his team were extremely professional and effective when it came to cleaning up our lawn! Highly recommend the Grounds Guys for all of your yard and Christmas light needs!!!
Owner Response: Thank you for your wonderful feedback, Allison! We’re thrilled to hear that you’re happy with the landscaping and fall cleanup. Randy and his team strive for excellence, and your recommendation means a lot to us. We look forward to helping you with your future yard and Christmas light needs!GGenie P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dependable, efficient, friendly, honest and just overall great service!
Owner Response: We truly appreciate your positive feedback, Genie! It’s fantastic to hear that you found our service dependable, efficient, and friendly. Thank you for taking the time to share your experience, as it inspires us to keep delivering our best! We look forward to serving you again in the future.JJoe K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys have transitioned our property to the best it has ever looked! Enjoy working with Randall and his team, their Customer Service and Willingness to Listen is Exceptional!!
Owner Response: Thank you for your wonderful review, Joe! We’re thrilled to hear that you are pleased with the transformation of your property and the exceptional service from Randal and the team. Your satisfaction means a lot to us, and we look forward to continuing to work with you!CCathy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our yard looks amazing, the customer service and attention to detail are unmatched. They deliver exceptional service on every visit. Highly recommend!
Owner Response: Thank you for your wonderful feedback, Cathy! We’re thrilled to hear that you are pleased with the results and our customer service. Your recommendation means a lot to us! We look forward to continuing to provide exceptional service in the future!!!MMatt B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Randy and his team did an amazing job with our Christmas lights. The crew was excellent and helped make sure everything was configured properly and trained me on how to use the timers and controllers. Reasonably priced plus a healthy multi year discount. A great local provider – highly recommend.
Owner Response: Thank you for the wonderful feedback, Matt! We’re delighted to hear that Randy and the team did an amazing job with your Christmas lights and that you found our pricing reasonable. Your satisfaction and recommendation mean a lot to us. We look forward to working with you again!AAnnie V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Exceptional service. We could not be more please with their work. Amazing customer care, timely, professional, and we love our holiday lighting.
Owner Response: Thank you for your wonderful review, Annie! We’re thrilled to hear you had an exceptional experience with us. Your satisfaction is our top priority, and we’re glad you love your holiday lighting. We appreciate your kind words about our customer care and professionalism!Service You Can Trust!
Let us know how we can help you today.
Why Choose Us?The Grounds Guys Difference
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Comprehensive grounds care
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Artistry of custom solutions
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Real results by friendly, local experts
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Elevated customer experience
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Service that is dependable and professional
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