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Customer Reviews for Lawncare & Landscaping Service in Bonney Lake, WA

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.8/5

58 Ratings | Showing:
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  • J

    Jannah

    via Google

    ⭐⭐⭐⭐⭐ Highly Recommend The Grounds Guys of Bonney Lake I want to give a big thank you to Lauren, Justin, and the entire Grounds Guys team, including Cisto, Cody, and the other crew members who have worked on my property. From the beginning, their communication has been excellent. Lauren and Justin have always been responsive, professional, and willing to answer questions or make adjustments when I needed assistance with my contract. The mowing and edging services have consistently looked great. The crew shows up on schedule, works efficiently, and leaves the yard looking neat and well-maintained. Their attention to detail and professionalism have been appreciated. What really stood out to me was their willingness to go above and beyond. On two separate occasions, they helped take care of wasp issues around my property, which was incredibly helpful and not something they had to do. That level of customer care is hard to find. The entire team has always been friendly, respectful, and easy to work with. It’s clear they genuinely care about their customers and take pride in their work. If you’re looking for a lawn care company that provides great communication, reliable service, professional crews, and a team that truly cares about their customers, I would definitely recommend The Grounds Guys of Bonney Lake. Thank you, Lauren, Justin, Cisto, Cody, and the entire Grounds Guys team for all your hard work and support! 🌱🏡👏

    Owner Response: Jannah, your thoughtful review means a lot to our entire team at The Grounds Guys of Bonney Lake. We’re glad to hear our communication, attention to detail, and customer care made a real difference for you throughout your experience with us. Going the extra mile and making sure your property is well taken care of is what we aim for every day, so reading your words is truly rewarding. Thank you for highlighting our team’s dedication and for taking the time to share such detailed feedback. We’d love to continue caring for your lawn and property in the future!
  • S

    Sonya R.

    via Google

    We have had The Grounds Guys of Bonney Lake to our house several times to do different lawn care jobs. They are family owned. Justin came to our house and explained what he was going to do to return our lawn back to normal after a tree was removed. He did an excellent job. He was professional, nice and answered all my questions. If you call them, you will get Lauren. She is a pleasure to talk to. I explained what I needed during one phone call and she helped me problem solve the situation. She sent Robert out to help with our irrigation system. He too was wonderful! Seriously, give them a call!

    Owner Response: We really appreciate you sharing your experience with The Grounds Guys of Bonney Lake, Sonya. It is great to hear that our team could help restore your lawn and assist with your irrigation needs, and that you felt well taken care of throughout the whole process. Your kind words about our family-run business and team members mean a lot. Thank you for recommending us, and we look forward to helping with your lawn care again in the future!
  • P

    Pablo P.

    via Google

    They’ve come out twice now. Once for winterizing and then for startup of sprinkler system for the year. Fixed a sprinkler head that was damaged by a lawn mower, adjusted others, and set up the watering schedule. They were great at explaining the zones, how much water they should put out, and schedule based on such. Also, went over using the seasonal adjustment. Lots of great info, to include being timely, easy to communicate with, and local. Appreciate the work.

    Owner Response: It is wonderful to hear your feedback, Pablo. Thank you for sharing the details of your experience with The Grounds Guys of Bonney Lake. We’re glad our team could provide thorough guidance and take care of your sprinkler needs from start to seasonal startup. Your appreciation for the local service and clear communication means a lot, and we look forward to helping you again whenever you need it.
  • A

    Angie D.

    via Google

    The crew from Groundworks are awesome group of people from initial contact through end result They’re conscientious their courteous, and they’re very communicative All things that make it easier to have this work done Thanks, Guys

    Owner Response: Thank you so much, Angie, for your kind words and positive feedback! We’re delighted to hear that you found our crew conscientious, courteous, and communicative. Making your experience seamless and pleasant is always our goal. We truly appreciate your trust in us and look forward to helping you with any future projects. Thanks again from all of us at The Grounds Guys of Bonney Lake!
  • T

    Tyrone B.

    via Google

    Fantastic service, friendly teams, and extremely knowledgeable about ground care.

    Owner Response: Thank you so much, Ty, for your wonderful review! We’re delighted to hear that you enjoyed our service and found our team friendly and knowledgeable. Your kind words mean a lot to us. We’re grateful for the opportunity to care for your property and look forward to continuing to help with your ground care needs.
  • R

    Randy R.

    via Google

    My yard looks fantastic thanks to the great work of The Grounds Guys. They care about my yard. Justin walked the yard thoroughly with me to explore what I wanted done and how it should look. He returned a very reasonable quote for regular maintenance. Communication with Lauren has been outstanding. It’s been timely and proactive. The crew is very thorough and dependable. I highly recommend The Grounds Guys.

    Owner Response: Thank you so much, Randy, for your thoughtful review and strong recommendation! We’re delighted to hear that you are pleased with how your yard looks and truly appreciate your kind words about our team. Justin, Lauren, and the entire crew work hard to ensure great service and communication, and it’s wonderful to know that’s shining through. We’re grateful for your trust in The Grounds Guys of Bonney Lake and look forward to continuing to care for your property!
  • T

    Thom

    via Google

    Great work, easy to talk to, and discuss what & learn why treatments are needed. Always a pleasure to do business with a family owned, & honest business.

    Owner Response: Thank you so much for your wonderful review, Thom! We’re grateful for your kind words and glad you find it easy to communicate with us about your lawn care needs and treatment plans. As a family-owned business, honesty and building relationships with our customers are at the heart of what we do. It’s always a pleasure to work with you and we truly appreciate your support!
  • M

    Mícheál C.

    via Google

    Josh and the team were great. Fair, fast, and excellent. I’m extremely happy with the result of their work and will definitely be calling them back for future projects. Thanks!

    Owner Response: Thank you so much for the 5-star review Micheal! It was such a pleasure working with you. We’re glad we could give you the opportunity to really start planning the work on the property now that you can see it. We’re here if you need help with anything else.
  • S

    Stephanie D.

    via Google

    Super friendly and prompt. They did a thorough clean up of our yard. Great communication throughout. Would definitely call these guys again!

    Owner Response: Thank you so much for sharing your kind words, Stephanie. It’s wonderful to hear that you appreciated our team’s friendliness, promptness, and thorough work. Clear communication and excellent service are very important to us, and your feedback means a lot.
  • J

    James M.

    via Google

    We hired the Ground Guys for some backyard blackberry removal in Bonney Lake and am left delighted. They were timely, punctual, friendly and very patient with us seniors. Best of all they did a very professional job on a large project for a fair price. We discovered after they left, they did some extra work for us without charging or even bringing attention to it, so they have our sincere gratitude for going above and beyond. Highly reliable and dependable in our opinion. We will be happily hiring them again for some future yard maintenance projects.

  • J

    James

    via Google

    We hired the Ground Guys for some backyard blackberry removal in Bonney Lake and am left delighted. They were timely, punctual, friendly and very patient with us seniors. Best of all they did a very professional job on a large project for a fair price. We discovered after they left, they did some extra work for us without charging or even bringing attention to it, so they have our sincere gratitude for going above and beyond. Highly reliable and dependable in our opinion. We will be happily hiring them again for some future yard maintenance projects.

    Owner Response: Thank you Jim! It was great to work with you guys and help get that back yard accessible again. We truly appreciate your review and kind words. We’re excited to see what else we can help with!
  • J

    Jeff G.

    via Google

    They were great and quick to respond. They were out in the absolute pouring rain to winterize ours and multiple neighbor’s systems. They discovered a leak in a sprinkler line and offered a repair option if our new home builder warranty wouldn’t take care of it….(found out that our LOUSY builder will not cover it) So, we will have GGBL fix it in spring.

    Owner Response: Thank you for the great review Jeff. Bummer to hear the builder won’t cover, but we’ll be happy to help next Spring. You were great to work with and thanks for getting other neighbors to join the fun!
  • J

    Jessica P.

    via Google

    Great communication, punctual and transparent – from the office to the team who comes to your home. Reasonable prices and friendly. They even left us with a little gift!

    Owner Response: Thank you for the great review and kind words. We’re glad we could help with your sprinkler winterization and yes, hope you enjoy the treat! Give us a call if we can help with anything else.
  • J

    James S.

    via Google

    Professional and timely.

    Owner Response: Thank you James for the review. We’re glad we could get out there quickly and efficiently. We appreciate the neighborhood business! Please reach out if there is anything else we can help with. We’ll see you next spring for your start-up!
  • J

    Jacob B.

    via Google

    The Grounds Guys do an amazing job. Highly recommend.

    Owner Response: Thank you Jacob! We’re so glad to help with your lawn maintenance and turf care. We truly appreciate your business.
  • A

    April

    via Google

    The Grounds Guys are doing a really good job of helping us get a handle on our terrifying weed situation. It’s no longer terrifying. It’s taken a little while but our yard is beautiful and weeds are no longer the first thing you see when you walk in our yard. Every inch of bare soil was inundated with weeds so bad we wanted to sell our house. The Grounds Guys literally saved us. They are friendly, flexible, and you get exactly what you ask for with a smile, and some great gardening tips. We are so happy to have them working with us and helping us keep our yard beautiful.

    Owner Response: April, your review means so much to us. It’s been wonderful to build our relationship and work in your garden with you. We truly appreciate your continued business and the opportunity to help.
  • J

    Jennifer R.

    via Google

    Really great job! Very satisfied with the attention detail and knowledge on growth. Looking forward to using them in the future for sure.

    Owner Response: Thank you so much for sharing your positive experience, Jennifer. It’s wonderful to hear that the attention to detail and the team’s expertise made a difference for you. Your satisfaction means a lot, and we are looking forward to working on more projects with you!
  • T

    Tom L.

    via Google

    Very pleased with the job Justin and an assistant did on the shaping and trimming on these Hinoki Cypress. The pictures speak for themselves.

    Owner Response: Thank you so much for sharing your feedback, Tom. We’re happy to have your repeat business. Justin and Isaiah take great pride in their work, and your kind words are truly appreciated.
  • S

    Sean D.

    via Google

    Timely, professional, adjusted proposals to fit my needs.

    Owner Response: Thank you so much for sharing your positive experience, Sean. We’re glad to know that our team’s professionalism and flexibility made a difference for you. Your feedback is truly appreciated.
  • M

    Monica

    via Google

    I highly recommend The Grounds Guys of Bonney Lake! They did a great job of cleaning up the overgrown yard, trimmed the bushes and tree’s and did weed control on the grass. It was a big job and they had lots to haul out when they were done. We’re very happy with Justin, Lauren and crew and the fabulous job they did!

    Owner Response: Thank you so much for the great review, Monica! We’re so glad we could help you with the clean up.
  • M

    Melinda N.

    via Google

    Justin and his team did such a wonderful job! We had black bark put in around our property and it looks so much better than it did. Justin also looked at a couple of trees were worried about and gave us directions on how to kill the fungus and they are both looking better. They were professional and kind. I highly recommend them!

    Owner Response: Thank you so much for sharing your positive experience, Melinda. It’s great to hear that you like the black bark, it’s our favorite, too. Justin and the team appreciate your kind words about their professionalism and approach. Your recommendation means a lot!
  • R

    Robin G.

    via Google

    They are listen to what like how want you yard to look. I’m very happy with the results

    Owner Response: Thank you so much for taking the time to leave a five-star review. Your positive feedback means a lot and helps motivate our team to continue delivering quality service. We love caring for your property!
  • T

    Tina S.

    via Google

    We are very grateful for finding this company to take care of our yard. They care about what we want and give suggestions. Great team.

    Owner Response: Thank you so much for your kind words, Tina. We strive to understand and care for each customer’s vision, and your feedback is truly appreciated.
  • T

    Theresa B.

    via Google

    Great customer service and the team that did the work did a great job

    Owner Response: Thank you so much for the great review, Theresa. We’re glad to hear you were pleased with the customer service and the team’s work. Your feedback is greatly appreciated.
  • D

    Darin P.

    via Google

    Excellent crew, dependable and they always go above beyond. Solved several issues caused by other vendors who never saw projects through despite promises. These guys fixed it all and saw it all through. Super happy to have them bringing my yard back to where it needs to be.

    Owner Response: Thank you very much for such a great review Darin. We are so happy to help with your projects and continued service!
  • T

    thom o.

    via Google

    They care. Return your phone calls, keep you informed, do what they say they are going to do. Trustworthy, and above all else are a nice, local, business. These are the people I want to support, a local family business that just happens to do great work

    Owner Response: Thom – Your review means so much to us. Thank you! You’ve been such a pleasure to work with. Looking forward to helping you again the future.
  • C

    Catie F.

    via Google

    Moss is gone and lawn was seeded they were fast and great at communicating via calls and emails! Great team!

    Owner Response: Thank you Catie! Excited to see that grass fill in. We appreciate your business and look forward to the next project!
  • L

    Lisa O.

    via Google

    Thank you for a great job done by Anthony!

    Owner Response: Thank you so much for sharing your kind words about Anthony’s work. It’s wonderful to hear that you had a positive experience, and we appreciate you taking the time to let us know.
  • C

    Chad P.

    via Google

    A great team. Friendly, responsive, and clear communication of the work they do. Highly recommend. Thanks!

    Owner Response: Thank you for a great review Chad! We’re glad to have you as a new customer.
  • S

    Stan P.

    via Google

    Looking good!

    Owner Response: Thank you so much, Stan, for your kind words and positive feedback. It’s wonderful to hear that you’re pleased with how everything looks!
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Why Choose Us?The Grounds Guys Difference

  • Comprehensive grounds care

  • Artistry of custom solutions

  • Real results by friendly, local experts

  • Elevated customer experience

  • Service that is dependable and professional

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