Customer Testimonials of The Grounds Guys of North Fresno-Madera
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Elizabeth
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tim to the rescue! We have a high pressure misting system on our restaurant patio at Bee’s in Oakhurst. This thing is a game changer for making outdoor spaces comfortable when it gets hot. The fine mist evaporates immediately and cools the air very effectively. I got it from a place in Southern California because I didn’t know about Grounds Guys. The system is made by Aeromist and Grounds Guys are the only authorized installer in the Fresno Madera area. It was perfect the first two years but needed service this year because we didn’t maintain it correctly. I called Grounds Guys and Tim came up to Oakhurst the next morning. He is professional, knowledgeable and kind. He has the pump with him at the moment but I will update this review when we get it all working again. I have complete confidence he will get our misters back in action for the summer season. Thanks Tim!
Owner Response: We appreciate you sharing such a detailed account of your experience, Elizabeth & Tina. It is wonderful to hear that our team member was able to help with your misting system so promptly and that you felt in good hands throughout the process. Thank you for choosing The Grounds Guys of North Fresno and Madera—we look forward to helping you keep your patio comfortable all summer longDDaniel A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service and job completed as promised.
Owner Response: Really glad to hear everything was completed just as expected. Thank you for taking the time to share your feedback and for choosing The Grounds Guys of North Fresno and Madera. We appreciate your trust in us and hope to work with you again!KKeeley F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Such a great company to call for all your landscaping needs! They are professional, timely and do great work! Thank you for turning my yard into a masterpiece!
Owner Response: Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we’re thrilled to hear you’re happy with how your yard turned out. At The Grounds Guys of North Fresno & Madera, we take pride in delivering professional, timely service and creating results our customers love. Thank you again for trusting us with your landscape—we look forward to working with you again in the future! 🌿SScot K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Grounds guys to great work an excellent at diagnosing trees and what is needed
Owner Response: Thank you so much for the five-star review, Scot! We are glad to hear that you were pleased with our work and our team’s ability to diagnose what your trees needed. It means a lot to us that you recognized our expertise in that area. We appreciate your support and look forward to helping you with any future landscaping needs!TThad S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent work on my sprinkler system. Thanks.
Owner Response: Hi Thad, thank you for the five-star rating! We’re so glad to hear we did an excellent job on your sprinkler system. It was a pleasure serving you, and we appreciate your business and support!Lleta h.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Prompt bid. The job was done efficiently Cowboy and Christopher know what they are doing. I thought the billing /invoices by email were a little premature and frequent. I would hire them again
Owner Response: Thank you for taking the time to share your feedback! We’re thrilled to hear that you found our bid prompt and the work efficient. Cowboy and Christopher truly appreciate your kind words about their expertise. We also want to address your concern regarding the billing and invoicing. We aim to keep our customers informed, but we understand that the frequency may have felt excessive. Your feedback is invaluable, and we will take it into consideration to improve our communication. We’re glad to know you would hire us again, and we look forward to the opportunity to work with you in the future. If you have any further suggestions or needs, please don’t hesitate to reach out!MMike B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Timely professional and polite
Owner Response: Thanks for the review Mike! We’re happy to hear you enjoyed the work. Looking forward to sprucing up your front yard!Mmelissa t.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were out in 1 day and helped so much. They were knowledgeable and were quick. Thank you so much!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you promptly and efficiently. We take pride in our knowledge and service, and it’s wonderful to know it made a difference for you. If you need anything else, don’t hesitate to reach out!DDanny
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fantastic works great
Owner Response: Thank you Danny! We always appreciate feedback on our work. If you need anything in the future let us know!CCraig L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very positive experience with the Ground Guys’ team. Everyone was hardworking, respectful and polite. Excellent job; landscaping looks wonderful. Highly recommend!
Owner Response: Thank you for your wonderful feedback! We’re delighted to hear that our team made such a positive impression on you. Our commitment to hard work, respect, and quality shines through in every project, and it’s rewarding to know you’re thrilled with the landscaping. Your high recommendation truly means the world to us. We look forward to helping you with any future outdoor needs!CChris T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We used The Grounds Guys to redo all of the landscape lighting in our front yard and they did a great job. We will definitely be working with them again in the future.
Owner Response: Thanks so much for your awesome review! We’re really glad to hear that you love the landscape lighting we added to your front yard. It was such a pleasure working with you, and we can’t wait to help bring your ideas to life in the future. Your yard definitely deserves the best! If you have any questions or need anything, just reach out anytime. Thanks again for the kind words!KKristin B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a very thorough job cleaning up our yard, and were very easy to work with!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with our yard cleanup services and found our team easy to work with. Our goal is always to provide thorough and hassle-free service, so it’s wonderful to know we hit the mark for you. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your support!CChristine E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆JT helped us with a low-voltage lighting problem. He was prompt, friendly, knowledgeable, and did a great job diagnosing the problem and solving it. Also was great with follow-up and answering questions. We will definitely contact Ground Guys for future projects.
Owner Response: Thanks for the review, Christine! We’ll pass this feedback on to JT, happy to hear he was able to resolve for you guys! Looking forward to when you need us!MMike P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This my 3rd time, every time i neede fast response. They were exceptional each time. Responded quickly. Awesome customer service, like family. This time I had a broken sprinkler valve, it would not turn off so I had to shut off tge main water. JT was great! Also gave me great advice for futures situations. 5 out 5!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you had another great experience with us. It’s our goal to provide quick and effective service, and we’re glad we could help you with the broken sprinkler valve. JT will be happy to hear your positive feedback! If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! The Grounds Guys of North Fresno-Madera TeamLLaura D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys transformed our plain dirt yard into a beautiful outdoor retreat. They started with our bare dirt flowerbeds and worked hand in hand with our nursery to plant a gorgeous display of color and greenery. They installed sprinklers and drip that makes it easy to maintain. We asked for lighting, and they went above and beyond! It was so much more than we had anticipated, and we are thrilled! The Grounds Guys were attentive, responsive to our questions and suggestions, and made recommendations that truly turned our yard into the envy of the neighborhood! The knowledge, attention to detail, and commitment to excellence is impressive, and I can’t recommend them highly enough.
Owner Response: Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying your transformed outdoor retreat. It’s wonderful to know that our collaboration with your nursery and our focus on detail helped create such a vibrant space for you. We take great pride in our work, and your kind words about our team’s attentiveness and commitment to excellence truly mean a lot to us. If you ever need anything in the future or additional enhancements, don’t hesitate to reach out. Enjoy your beautiful yard!RRick B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tim, JT and the crew have all been great! Communication has Been great and they do professional work!
Owner Response: Thank you so much for your positive feedback! We’re thrilled to hear that Tim, JT, and the entire crew have provided you with excellent service and communication. We take pride in delivering professional work and it’s great to know that it shows. If you need anything else or have further projects in mind, feel free to reach out. We appreciate your support!AAmy F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michael from The Grounds Guys was absolutely fantastic! From start to finish, he was friendly, efficient, and incredibly knowledgeable about every aspect of the sprinkler system. He took the time to explain what was wrong, what he was doing to fix it, and even shared helpful tips for keeping the system in top shape. His communication was clear, professional, and easy to understand—no jargon, just straight answers. The job was done quickly, and everything is working perfectly now. I couldn’t be more impressed with his expertise and customer service. Highly recommend Michael to anyone needing sprinkler repairs done right the first time!
Owner Response: Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Michael at The Grounds Guys of North Fresno-Madera. It’s great to know that his friendly approach, efficiency, and expertise made such a difference in addressing your sprinkler system issues. We always strive to communicate clearly and provide top-notch service, so it’s rewarding to hear that you found everything to be straightforward and helpful. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance in the future, don’t hesitate to reach out!BBob K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great to work with. Fantastic job. We are very happy with the results
Owner Response: Thank you so much for your wonderful review! We’re so happy to hear that you loved the results. It was such a joy working with you, and we look forward to assisting you again in the future. Your happiness means the world to us!KKarson D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Had the Grounds guys out for an estimate and they were absolute professionals. They helped me to diagnose my sprinkler problems and educated me on how to keep my sprinklers running effectively and efficiently. Definitely will call if I have any more problems.
Owner Response: Thank you so much for your kind words! We’re really glad to hear that our team was able to help you diagnose your sprinkler issues and provide some useful tips. It’s always great to know that we’re making a positive impact! We truly value your trust and are here for you whenever you need us. If any more questions come up or you need assistance in the future, just give us a shout. We can’t wait to help you again!GGary C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mike and JT did a great job with the irrigation installation. Mike returned and planted our plants. He went the extra mile to be sure that everything was done to our satisfaction.
Owner Response: Thank you so much for your kind words about Michael and JT! We’re thrilled to hear that you were pleased with the irrigation installation and that Michael went above and beyond in planting your new plants. At The Grounds Guys of North Fresno-Madera, we strive to ensure every detail is just right for our customers. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you need any further assistance or services in the future, please don’t hesitate to reach out!MMargie A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing service, GREAT personalities and so happy with the final results! Tim was terrific to set up/answered all my questions and, onsite, Michael was an absolute joy…all knew exactly what to say and do to guarantee fabulous customer service. Thank you so much!!!
Owner Response: Thank you! We greatly appreciate the kind words. It was a pleasure to work with you and hope to help you again in the future.DDavid B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional dead job retaining wall for me in a timely manner great work
Owner Response: David, thank you for your review! We greatly appreciate it and hope you keep us in mind for any of your landscaping needs!SSteven P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆In October 2024 we contacted The Grounds Guys for a bid on landscaping for our front yard. Tim Kruger, owner, and his team at The Grounds Guys’ response was immediate. Tim, Joey, and Mike are everything a customer would want in project managers. The Grounds Guys are extremely knowledgeable plant experts, along with their landscape “build” skills and high standards of quality. The scope of their skills cover all components of the landscaping job, from site preparation, irrigation, planting, to clean up. Their customer service focus was evident from the start, as we discussed our vision, the design plans, planting, and the timing. They have excellent communication skill sets, listening skills, and are expert professional businessmen. In all instances, all our questions were answered promptly, patiently, and thoroughly. Mike Burns and Joey did an outstanding job placing the plants, confirming their location. Mike then completed the planting, putting the finishing touches on the job, carefully watering the plants and cleaned up, resulting in a beautifully landscaped yard and lawn. Mike performed all this with an extremely POSITIVE AND HELPFUL ATTITUDE. The Grounds Guys use very user-friendly software to communicate estimates and invoices. We found working with The Grounds Guys to be an excellent experience…stress-free, polite, respectful listeners, and with all our questions answered happily. We highly recommend Grounds Guys for your next landscaping project. The job will be completed on time, efficiently, and expertly by impressive landscaping professionals. Five stars plus! Steve and Connie P Sanger, CA
Owner Response: Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you were impressed with our team’s responsiveness, expertise, and commitment to customer service. It’s great to know that Tim, Mike, and Joey were able to bring your vision to life and that their attention to detail made the process as smooth and enjoyable as possible. We pride ourselves on our communication and the relationships we build with our clients, so your kind words truly mean a lot to us. We’re also glad to hear that you found our software user-friendly; we strive to make every aspect of the project easy and accessible for our clients. Thank you once again for your high recommendation! We look forward to the opportunity to work with you again in the future.KKevin S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tim and his crew did an incredible job! The Grounds Guys took our simple backyard and made it beautiful. I would trust Tim and his crew with any work on your yard. Professional, polite, timely and efficient. Thank you so much!
Owner Response: Thank you so much for your kind words! We are thrilled to hear that you are delighted with the transformation of your backyard. We take great pride in our work, and it’s wonderful to know that their professionalism and efficiency made a positive impression on you. If you ever need assistance with your yard in the future, please don’t hesitate to reach out. We’re here to help! Thanks again for your trust and support!AAlex T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tim and his crew from The Grounds Guys just completed a landscaping project at my home. They came recommended from a local nursery. They are competitively priced and did an outstanding job. We are very happy with the results, and will be doing business with them again in the future. Thanks again, Tim!
Owner Response: Thanks for the wonderful feedback, Alex! We look forward to helping with your future landscape needsTTerrie B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tim, JT and Michael are such hard workers. They were so easy to work with. Even though my backyard is small they made it a beautiful perfect place to enjoy and entertain in! I highly recommend this company!
Owner Response: Thank you for the feedback, Terrie ! It was a welcomed challenge, we’re thrilled that you’re enjoying your yardSSue P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional, showed up on time. My lawn looks great!
Owner Response: Thank you for the feedback, Sue! We’re here whenever you need usSSabrina
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was in another state. There was an opening. It was great to come home to a nice even flat front lawn. Recently I had problems with the sprinklers. Tim came took care of them and didn’t charge me.
Owner Response: Thanks for the feedback, Sabrina! We love to hear when our customers have peace of mind from our workCClaire M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Awesome company. Highly recommend. They provide great service, work hard and thoroughly. My backyard is exactly the way we predicted it to be. They made our picture come to life.
Owner Response: Thank you for the kind words, Claire! It’s always rewarding to know our customers are satisfied with their landscape as it matures.BBrian A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys were hired to redo my entire front yard. They did everything from A to Z including, demo of old yard, rebuilding the irrigation system, removal and redesign of a new walkway, large landscape boulders, all plantings, landscape lighting, and drainage. Very knowledgable of drought tolerant landscape and watering needs. Very professional and multiple follow ups. I would gladly hire them again for future work.
Owner Response: Thank you for the feedback, Brian. Your landscape project was both challenging and rewarding! We love to see everything growing to maturity!Service You Can Trust!
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Why Choose Us?The Grounds Guys Difference
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Comprehensive grounds care
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Artistry of custom solutions
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Real results by friendly, local experts
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Elevated customer experience
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Service that is dependable and professional
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