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Customer Reviews for Lawncare & Landscaping Service in Bonney Lake, WA

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.9/5

44 Ratings | Showing:
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  • T

    Tina S.

    via Google

    We are very grateful for finding this company to take care of our yard. They care about what we want and give suggestions. Great team.

    Owner Response: Thank you so much for your kind words, Tina. We strive to understand and care for each customer’s vision, and your feedback is truly appreciated.
  • J

    James

    via Google

    We hired the Ground Guys for some backyard blackberry removal in Bonney Lake and am left delighted. They were timely, punctual, friendly and very patient with us seniors. Best of all they did a very professional job on a large project for a fair price. We discovered after they left, they did some extra work for us without charging or even bringing attention to it, so they have our sincere gratitude for going above and beyond. Highly reliable and dependable in our opinion. We will be happily hiring them again for some future yard maintenance projects.

    Owner Response: Thank you Jim! It was great to work with you guys and help get that back yard accessible again. We truly appreciate your review and kind words. We’re excited to see what else we can help with!
  • J

    Jeff G.

    via Google

    They were great and quick to respond. They were out in the absolute pouring rain to winterize ours and multiple neighbor’s systems. They discovered a leak in a sprinkler line and offered a repair option if our new home builder warranty wouldn’t take care of it….(found out that our LOUSY builder will not cover it) So, we will have GGBL fix it in spring.

    Owner Response: Thank you for the great review Jeff. Bummer to hear the builder won’t cover, but we’ll be happy to help next Spring. You were great to work with and thanks for getting other neighbors to join the fun!
  • J

    Jessica P.

    via Google

    Great communication, punctual and transparent – from the office to the team who comes to your home. Reasonable prices and friendly. They even left us with a little gift!

    Owner Response: Thank you for the great review and kind words. We’re glad we could help with your sprinkler winterization and yes, hope you enjoy the treat! Give us a call if we can help with anything else.
  • J

    Jay S.

    via Google

    Professional and timely.

    Owner Response: Thank you James for the review. We’re glad we could get out there quickly and efficiently. We appreciate the neighborhood business! Please reach out if there is anything else we can help with. We’ll see you next spring for your start-up!
  • J

    Jacob B.

    via Google

    The Grounds Guys do an amazing job. Highly recommend.

    Owner Response: Thank you Jacob! We’re so glad to help with your lawn maintenance and turf care. We truly appreciate your business.
  • A

    April

    via Google

    They are doing a really good job of helping us get a handle on our terrifying weed situation. It’s no longer terrifying. It’s taken a little while but our yard is beautiful and weeds are no longer the first thing you see when you walk in our yard. They are friendly, flexible, and you get exactly what you ask for with a smile, and some great gardening tips. We are so happy to have them working with us and helping us keep our yard beautiful.

    Owner Response: April, your review means so much to us. It’s been wonderful to build our relationship and work in your garden with you. We truly appreciate your continued business and the opportunity to help.
  • J

    Jennifer R.

    via Google

    Really great job! Very satisfied with the attention detail and knowledge on growth. Looking forward to using them in the future for sure.

    Owner Response: Thank you so much for sharing your positive experience, Jennifer. It’s wonderful to hear that the attention to detail and the team’s expertise made a difference for you. Your satisfaction means a lot, and we are looking forward to working on more projects with you!
  • T

    Thomas L.

    via Google

    Very pleased with the job Justin and an assistant did on the shaping and trimming on these Hinoki Cypress. The pictures speak for themselves.

    Owner Response: Thank you so much for sharing your feedback, Tom. We’re happy to have your repeat business. Justin and Isaiah take great pride in their work, and your kind words are truly appreciated.
  • S

    Sean D.

    via Google

    Timely, professional, adjusted proposals to fit my needs.

    Owner Response: Thank you so much for sharing your positive experience, Sean. We’re glad to know that our team’s professionalism and flexibility made a difference for you. Your feedback is truly appreciated.
  • M

    Monica

    via Google

    I highly recommend The Grounds Guys of Bonney Lake! They did a great job of cleaning up the overgrown yard, trimmed the bushes and tree’s and did weed control on the grass. It was a big job and they had lots to haul out when they were done. We’re very happy with Justin, Lauren and crew and the fabulous job they did!

    Owner Response: Thank you so much for the great review, Monica! We’re so glad we could help you with the clean up.
  • M

    Melinda S.

    via Google

    Justin and his team did such a wonderful job! We had black bark put in around our property and it looks so much better than it did. Justin also looked at a couple of trees were worried about and gave us directions on how to kill the fungus and they are both looking better. They were professional and kind. I highly recommend them!

    Owner Response: Thank you so much for sharing your positive experience, Melinda. It’s great to hear that you like the black bark, it’s our favorite, too. Justin and the team appreciate your kind words about their professionalism and approach. Your recommendation means a lot!
  • T

    Theresa B.

    via Google

    Great customer service and the team that did the work did a great job

    Owner Response: Thank you so much for the great review, Theresa. We’re glad to hear you were pleased with the customer service and the team’s work. Your feedback is greatly appreciated.
  • D

    Darin P.

    via Google

    Excellent crew, dependable and they always go above beyond. Solved several issues caused by other vendors who never saw projects through despite promises. These guys fixed it all and saw it all through. Super happy to have them bringing my yard back to where it needs to be.

    Owner Response: Thank you very much for such a great review Darin. We are so happy to help with your projects and continued service!
  • T

    Thom O.

    via Google

    They care. Return your phone calls, keep you informed, do what they say they are going to do. Trustworthy, and above all else are a nice, local, business. These are the people I want to support, a local family business that just happens to do great work

    Owner Response: Thom – Your review means so much to us. Thank you! You’ve been such a pleasure to work with. Looking forward to helping you again the future.
  • C

    Cathrine F.

    via Google

    Moss is gone and lawn was seeded they were fast and great at communicating via calls and emails! Great team!

    Owner Response: Thank you Catie! Excited to see that grass fill in. We appreciate your business and look forward to the next project!
  • L

    Lisa O.

    via Google

    Thank you for a great job done by Anthony!

    Owner Response: Thank you so much for sharing your kind words about Anthony’s work. It’s wonderful to hear that you had a positive experience, and we appreciate you taking the time to let us know.
  • C

    Chad P.

    via Google

    A great team. Friendly, responsive, and clear communication of the work they do. Highly recommend. Thanks!

    Owner Response: Thank you for a great review Chad! We’re glad to have you as a new customer.
  • S

    Stan P.

    via Google

    Looking good!

    Owner Response: Thank you so much, Stan, for your kind words and positive feedback. It’s wonderful to hear that you’re pleased with how everything looks!
  • S

    STEPHANIE R.

    via Google

    The Ground Guys of Bonney Lake are AMAZING! Lauren in particular went above and beyond to try to help us, even though we are out of their service area. I spoke to Lauren a few months ago about our project and she impressed me so much that months later I wanted to find out if somehow they had expanded their service area so that we could use their company for our project. She spoke to her husband to see if he would willing to go out of their area for us. He was! Unfortunately for us, it didn’t work out in the end because my husband wants/needs ongoing services that The Ground guys are unable to provide because of our distance. But her and her husband went above and beyond to try to help us to figure out a way to get us taken care of. We have five small dogs that made the whole situation challenging as well. Months after speaking with her and her husband I couldn’t find their phone number, and search for 3 hours online to try to find the company I had spoken with because they made such an amazing impression on me. Their dedication to customer service is nothing short of amazing. These days customer service seems to be severely lacking in a lot of companies. Lauren and her husband took the time to go the extra mile for us! Even tho we can’t use them for our project, Lauren is still keeping in touch with me about other options/companies that may be be able to service us! What?! Who does that these days?? Lauren does. I’m sad we can’t use them, but I want everyone to not hesitate choosing them! They are a special company that really appreciates their customers. Call them, you’ll see!

    Owner Response: Stephanie, thank you for taking the time to share your detailed feedback! It was our pleasure to chat with you and see what options we could come up with. We appreciate your glowing review of our customer service, we hope everyone who calls can feel the same. All the best to you guys and the pups to get the beautiful lawn you deserve.
  • L

    Laurie R.

    via Google

    Great team of guys….always there and got the job done! Great rate too!

    Owner Response: Thank you Laurie! We truly appreciate your business – you are one of the original customers and we’ve enjoyed working with you.
  • E

    Eric C.

    via Google

    Very easy to work with and professional I would recommend them to install govee looks great

    Owner Response: Thank you Eric! Those look great! We appreciate your kind words and 5-star review. It was a pleasure working with you on this project.
  • M

    Marilyn D.

    via Google

    Loved the work that The Ground Guys of Bonney Lake did! They took their time to ensure that the lights were installed properly! Both Anthony and Collin were very courteous and friendly! The owners Justin and Lauren are very accommodating and nice people! Lauren worked with me throughout the entire process! I am very pleased with how it turned out! I would recommend them to anyone that is looking to get lights put up for Christmas! So glad to have found them as I was scrolling through instagram and Facebook!

    Owner Response: Thank you so much Marilyn! We’re grateful you chose to work with us and are so glad you’re happy with your holiday lights. What a wonderful design you chose. We enjoyed chatting with you and appreciate your warm welcome to our whole team.
  • L

    Linda S.

    via Google

    Very thorough and genuinely interested in what my needs were, or vision was, and whether or not they could meet my expectations. Their quote was more than fair, and their work was exceptional. Very professional yet easy to work with. Happiness here!

    Owner Response: Thank you Linda! It was such a pleasure to share in the history of your property. I hope the project provides that sense of relief you were looking for. We appreciate the wonderful review.
  • C

    Chris V.

    via Google

    Reasonable price. Showed up on time and did great work!

    Owner Response: Thank you Chris! So glad we could get that project completed quickly for you. We appreciate the review and hope to be of service again in the future.
  • J

    Jane P.

    via Google

    These guys do amazing work and are great to work with. Very conscientious and hard working. Will continue using their services.

    Owner Response: Thank you Jane! It’s been a pleasure to have you as a repeat customer and we’re grateful for your business…and the kind review.
  • L

    Linda W.

    via Google

    Our business is lucky to have Justin and his team to take care of our needs. Justin is helpful and quick to respond to any question. I highly recommend The Grounds Guys for your landscaping needs!

    Owner Response: Thank you Linda! We are so excited to be of assistance to you and the Henschell Chiropractic office! We appreciate your business.
  • M

    Melissa F.

    via Google

    Saved the day!! This crew came out to save a backyard from looking awful at a beautiful home with in days of us calling. YAY!

    Owner Response: Thanks for thinking of us Melissa! I hope we can continue to be of service with your thriving real estate business. Great work!
  • D

    Debbie N.

    via Google

    Justin has been doing a fabulous job taking care if our lawn care.

    Owner Response: Thank you Debbie! We’re so glad to help keep that property as beautiful as it is. We appreciate your business.
  • J

    Jesse T.

    via Google

    Had a great consultation experience with Justin from Grounds Guys! He had answers to my questions and was super efficient but precise when measuring out the area we needed work done in. Thanks!

    Owner Response: Thank you Jesse! It was a pleasure to see your new home and talk about how we can help.
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Why Choose Us?The Grounds Guys Difference

  • Comprehensive grounds care

  • Artistry of custom solutions

  • Real results by friendly, local experts

  • Elevated customer experience

  • Service that is dependable and professional

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