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Testimonials for Landscaping & Lawn Care Services in Richmond, VA

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.6/5

68 Ratings | Showing:
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  • D

    David R.

    via Google

    Showed up and were fast and professional. Will use them again

    Owner Response: Mr. Rudolph, thanks for recognizing our excellence and leaving a review. We’re happy to help any time!
  • R

    Regan H.

    via Google

    Had a great experience working with them in patio project. Great communication and response. Good follow thru of all details.

    Owner Response: Thanks so much for the awesome review! We’re really glad you had a great experience with your patio project. It was a pleasure working with you, and we’re happy to hear the communication and follow-through hit the mark. Enjoy the new space — hope it brings you lots of good times ahead!
  • C

    Craig B.

    via Google

    Wow! We asked for the Grounds Guys to install a French drain from the front to tha back of our property. This team is extremely professional. There work is impeccable. The cleaned up everyday. The sodded where they put in the drain and added grass seed where they had worked. It looks and works amazingly well. I would highly recommend the Grounds Guys!

    Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. Your support and feedback inspire us to keep delivering the best service possible. If there’s anything more, we can do for you, don’t hesitate to reach out. Looking forward to welcoming you back soon! – Amanda and GG Team
  • M

    Michael C.

    via Google

    Great service, friendly and efficient. Estimate was rock solid.

    Owner Response: Thanks so much, Mike! We’re glad to hear you had a great experience. Friendly and efficient is exactly what we aim for. We appreciate you taking the time to share your feedback!
  • S

    Sonia S.

    via Google

    Great work at a reasonable price.

    Owner Response: Hi Sonia, Thank you for taking the time to share your experience with our team. It was wonderful working with you. We hope to hear from you again. -Amanda
  • P

    Patricia A.

    via Google

    He was friendly , professional and was willing to answer any questions that I had for him.

    Owner Response: Hi Ms. Allen – Thank you so much for sharing! Our team will be happy to give your technician a shoutout during our morning HUDDLE! We look forward to working with you this year! – GG Westend Team
  • L

    Lisa L.

    via Google

    Robert and his two helpers did an amazing job taking down a huge dead cedar tree behind my townhouse. We watched them for a long time to see how they were going to manage it, but had to run to the store. When we came back the area was cleaned up beyond our highest hopes! Highly recommend them and hope they get a bonus for a job that big!

    Owner Response: Hi Lisa, Thank you for shouting out Robert and his team! We love to hear about our fantastic crews and their hard work. We look forward to helping you out again. – GG Westend Team
  • L

    Liz S.

    via Google

    We are happy with the grounds guys. Love the way they trim around my flower beds.

    Owner Response: Hi Mrs. Seetin, Thank you for taking the time to share your experience with us. It has been a pleasure working with you!
  • P

    Patricia T.

    via Google

    Nice guys, efficient, good work 👏

    Owner Response: Hi Ms. Tiernan, Thank you for letting us know about your experience. We are happy to know that you had a nice experience with our team. Please feel free to contact us whenever needed! -Your Friends at GG Westend
  • A

    Aisha R.

    via Google

    The staff is awesome!

    Owner Response: Aisha, You’re awesome! Thank you for choosing us for your landscaping needs. We hope to hear from you again soon!
  • C

    Charlene C.

    via Google

    I found the ‘Grounds Guys’ on the internet when looking for someone to finish a landscaping project left unfinished by another vendor. I am so glad that I did. They exhibited courteous professionalism from start to finish, kept me informed about next steps, have an updated online platform that allowed me to send pictures and other documents, as well as pay online. They stuck to their quoted price, which I found to be reasonable for my ask. Most important was the two man crew sent. It was a week ago, but I believe Robert was the supervising and I forgot the name of his partner. They were so kind, accommodating and easy to work with doing all that I asked expertly. This included weeding the beds, mulching, trimming the hedges. trimming the hedges, planting flowers both in ground and in pots, rearranging furniture and setting up my new sprinkler. No ask was beneath them and they served with a smile. I could not ask for more. I am handicapped and my husband and is nearly 80. I plan on calling them for my next project and recommend them highly.

    Owner Response: Thank you for taking the time to post a positive review, Charlene! We strive to provide our customers with the highest level of CARE possible. We are thrilled to hear that our team was able to provide you with that! We look forward to helping you with any future needs! -Your friends at GG Westend
  • J

    John K.

    via Google

    helpful, resourceful, followed up and met my needs

    Owner Response: Thanks for the positive review, John! We are happy to hear our team was able to take care of your landscape needs. We hope to hear from you again!
  • W

    Walt B.

    via Google

    Great dependable and professional service!

    Owner Response: Hi Mr. Bennett – It was a pleasure working with you. I am happy to hear our team was able to provide you with such a pleasant experience. We look forward to working with you again!
  • J

    J B.

    via Google

    They are hard workers and did all the tasks I asked for in one day during a very hot drought. They saved me so much work! Their work is very precise and neat and they were very careful to work around plants I wanted to save. (Ignore the lawn, we’re in a drought)

    Owner Response: Thank you for sharing your experience with our team. We are happy to help in any way we can regardless of the weather! We look forward to working with you again.
  • V

    Valerie T.

    via Google

    Very professional and all the workers went above and beyond. I love the result of their hard work. All done in a timely manner as well.

    Owner Response: Hi Mrs. Towns, I am happy to hear our team was able to provide you with a wonderful experience! Our team will be here to help you with any of your future needs.
  • P

    Paul C.

    via Google

    The tech came out assessed the situation, we discussed what the next should be and they executed timely. Great work. I recommend highly

    Owner Response: Thanks for sharing your experience with us! We are here and always happy to help.
  • S

    susan a.

    via Google

    So very pleased! Fast & efficient & my yard looks amazing!

    Owner Response: Hi Susan, thank you for taking the time to share your experience! We are so happy we were able to help you. We are here and happy to help for all your landscape needs!
  • S

    Stephanie J.

    via Google

    I would like to thank The Grounds Guys entire staff for helping to get my flower beds back in order. Amanda came to my home, took notes and provided suggestions on how to simplify yet beautify my flower beds. The Guys came onsite removed dead plants, added mulch without disrupting my new Spring flowers. This gives me a clean slate to start anew. I have received numerous compliments from my neighbors. I would like to thank you ALL for your professionalism. Your new customer Stehanie J

    Owner Response: Hi Stephanie! It was a pleasure working with you and we look forward to working with you again soon. – Your Friends at GG Westend
  • A

    Adriane J.

    via Google

    The technician was very polite and professional when he came to my home to turn on the irrigation system. While conducting the inspection he noticed water was leaking from around the barrings; which had not been detected the year prior by a different vendor. The system was scheduled for repairs at a very reasonable price. Thank you for going the extra mile and taking the time to do a thorough equipment inspection. It will save me money on my water bill. I Highly recommend The Grounds!

    Owner Response: Hi Adriane – We are happy to hear that our irrigation specialist was able to help you while providing you with a wonderful experience. We hope to hear from you again!
  • W

    Wendy B.

    via Google

    The Grounds Guys in Rockville are superb!

  • P

    P

    via Google

    The Grounds Guys were great! Amanda responded quickly and honestly to my questions and Robert did a fantastic job. I will definitely use them again!!

    Owner Response: We are happy to serve you in the best way possible. Thank you for trusting us with your project!
  • S

    Shuryl T.

    via Google

    I was fortunate enough to be able to work with Amanda. She was wonderful. She was so responsive and knowledgeable. I appreciated her attention to detail. They were the best not like our other landscaper. Can’t wait to use them again!

    Owner Response: Hi Shuryl, thank you for taking the time to share your experience! I am happy our team delivered wonderful results. It was a pleasure working with you. I look forward to speaking with you again. :) Amanda
  • D

    Dede B.

    via Google

    Great customer service and reasonable prices.

    Owner Response: Hi Dede! Thank you for taking the time to share your experience. We hope to hear from you again. – Your team at GG.
  • C

    Courtney S.

    via Google

    Highly recommend The Grounds Guys. They recently completed a project at our house and we were very happy with their work and responsiveness. They charged a fair price and were able to complete the work within 2 weeks of receiving the quote.

    Owner Response: Hi Courtney! Thank you for trusting us with your project. I am happy our team was able to deliver great results in a timely manner. We hope to connect with you again. -Your team at GG.
  • S

    Sharon S.

    via Google

    tree shaping and pruning

    Owner Response: Hi Sharon – Thank you for taking the time to provide us with your feedback. We hope to hear from you in the future. – GG Team
  • B

    Belinda N.

    via Google

    The Ground Guys did an outstanding job weeding my garden beds and laying down mulch. They were courteous, thorough, and professional. I highly recommend them.

    Owner Response: Hi Belinda, Thank you for sharing your experience. I am happy to hear our team was able to deliver a wonderful experience. We are here to help anytime! -Amanda
  • B

    Bill B.

    via Google

    They service my lawn as if it were there own! I am completely satisfied with this company! I could not ask for more!

    Owner Response: Hi Mr. Blackburn – Thank you so much for taking the time to share your positive feedback. We are grateful to have you as a customer! -Amanda
  • D

    Dianna S.

    via Google

    The Grounds Guys are the best! Consistent, high, quality work with a friendly, professional attitude!

  • J

    Jack N.

    via Google

    Great job

    Owner Response: Thanks, Jack! We hope to see you again soon. – Your friends at GG
  • K

    Katherine H.

    via Google

    I didn’t realize how bad my yard was looking until The Ground Guys of West End came & cleaned it up. They removed all the sticks & branches, as well as blow all the leaves & pine tags out of the yard & flower borders! It looks fantastic now. Thank you guys!

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Service You Can Trust!

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Why Choose Us?The Grounds Guys Difference

  • Comprehensive grounds care

  • Artistry of custom solutions

  • Real results by friendly, local experts

  • Elevated customer experience

  • Service that is dependable and professional

An illustrated leaf with text over it that reads, The Grounds Guys C.A.R.E.S., Comprehensive, Artistry, Results, Experience, Service.
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