What People Are Saying About The Grounds Guys of Indian Trail, NC
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.6/5
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Lauren E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lorenzo and his crew have done a wonderful job servicing our lawn! We appreciate their attention to detail and it’s clear they enjoy their jobs.
Owner Response: Thank you so much for sharing your positive experience, Lauren. It’s great to hear that Lorenzo and the team’s attention to detail and enthusiasm have made such a difference for your lawn. Your appreciation means a lot to everyone here. We hope you will choose us for all your landscaping and lawn maintenance needs.AAnnette R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is my second year using Grounds Guys of Indian Trail. I have been pleased with their service and communication always but want to share how FANTASTIC they have been with our leaves this fall. They blow the leaves just like I would AND if I’ve collected a pile of sticks and twigs they remove them. Because of the huge volume of leaves we have this is no small task. Today they are here grinding up and removing leaves. This will need to be done again due to our volume but I just want you to know that they are doing a fantastic job. I highly recommend this group!
Owner Response: Thank you so much for taking the time to share your experience and for your kind words about our team’s attention to detail, especially with your fall leaf cleanup. It’s wonderful to know that our efforts to keep your property looking its best have made a positive impression, and your recognition of our communication and service means a lot. We truly appreciate your recommendation and your continued trust in us.HHubert R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆An amazing thanks to Steve of Grounds Guys-Indian Trail, NC and his crew, Lorenzo and Damien, for their “north to south, east to west” aeration, seeding, and fertilizing my lawn 8 days ago. They were on time, thorough, professional, and pleasant. Remarkably, following their instructions for water care afterwards, we have new grass growing eight days later! We are proud to have had their yard sign among the holes punched until the HOA made us remove it after a few days.
Owner Response: Thank you so much for sharing your experience and for the kind words about Lorenzo and Damien. It’s wonderful to hear that the team’s professionalism and attention to detail made a positive impact and that you’re already seeing new grass growth. Your pride in your lawn and willingness to display our sign, even briefly, truly means a lot.KKayla
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Ground Guys did our lawn aeration this fall. Their work and attention to detail was fantastic. They did multiple passes on our lawn slowly and covered every part of it. We would definitely recommend The Ground Guys and will be using them in the future.
Owner Response: Thank you so much for sharing your positive experience and for highlighting the care and attention given to your lawn aeration. It’s wonderful to know the thoroughness and quality of the work met your expectations. Your recommendation is truly appreciated.TTheodore R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent work!
Owner Response: Thank you, Theodore, for sharing your positive feedback. It’s wonderful to know that you were pleased with the work. Your satisfaction means a lot to the team. Please let us know how we can help with any future landscaping needs.SStacy H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These guys are great! They go above and beyond for there customers! Don’t wait hire them today!
Owner Response: Thank you so much for your wonderful feedback, Stacy! It means a lot to hear that our team’s efforts made a positive impression. Your recommendation is truly appreciated, and we’re grateful for your support.RRobin R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is the third year that the grounds guys have maintained our property. Although our home is a part of a small farm, they manage this challenge beautifully. It is a large area that needs mowed with plenty of flowers, vegetables, kids, fire pits, chickens and cats! Nothing phases them. Everything is managed with respect, good humor and every effort to make things right. The crew that manages our property is the best! I highly recommend them.
Owner Response: Thank you so much for sharing your experience and for your continued trust over the years. It’s wonderful to hear how much you appreciate the crew’s attention to detail and positive attitude, especially given the unique needs of your property. Your kind words and recommendation mean a lot, and it’s always a pleasure to help maintain such a vibrant and lively space.JJoe F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always great communication with Steve. The guys are great and never have any complaints.
Owner Response: Thank you for your kind words, Joe! We’re thrilled to hear that you appreciate the communication and services provided by our team. Your satisfaction is our top priority because we put the needs of our customers first as part of our Core Values. We look forward to continuing to support all your lawn care and landscaping needs.JJeff W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Grounds Guys crew has provided great service for us all year. Steve have been very responsive to specific requests and consistently communicates well regarding maintenance schedule and any changes in plans.
Owner Response: Thank you very much for the 5 star review. We appreciate your business and look forward to continuing to assist you with all of your landscaping needs.Bbobbamafan39
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very well professionally done
Owner Response: Thank you so much for your fantastic review! We’re thrilled to hear that you were pleased with our aeration and overseeding service. Our team always strives to provide professional and high-quality work, so your feedback means a lot to us. If you have any questions or need any lawn care or landscaping assistance in the future, please don’t hesitate to reach out. We look forward to helping you keep your lawn healthy and beautiful!JJoanne P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very satisfied with provided services. Kept me notified when my yard could not be serviced due to weather or other circumstances.
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our services and appreciate your understanding regarding weather delays. Keeping you informed is a top priority for us, and we’re glad it made a difference for you. If you need anything else or have future landscaping projects in mind, don’t hesitate to reach out. We look forward to working with you again!DDan K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would definitely recommend Grounds Guys to anyone. I had a difficult Bamboo problem that 2 other contractors passed on -it’s not an easy or pretty job. Enter the Grounds Guys who evaluated the problem and best way to address, and then knocked it out in less than half a day. Thanks again guys!
Owner Response: Thank you so much for your kind words and recommendation! We’re thrilled we could help you tackle that challenging bamboo problem when others couldn’t. Our team always strives to find the best solution for any job, no matter how tough, and we’re glad we could resolve it quickly for you. If you ever need assistance again, don’t hesitate to reach out. Thanks for trusting the Grounds Guys to help with your landscaping needs.AAnnette R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had our first lawn service with Grounds Guys Indian Trail and it was GREAT! They came when they said, they did all that they were supposed to do and the yard looked great when they were done. They are the first group who actually mowed the full extent of our property which means they LISTENED when I showed them the boundaries. A bonus was that the crew removed my pile of yard debris from the recent thunderstorms! Thanks Grounds Guys!
Owner Response: You are very kind and we sincerely appreciate your glowing review and comments! We’re thrilled to hear that you appreciated our dedication to delivering on our promises and going above and beyond. We look forward to continuing to build on our strong start as we assist you with all your lawn care and landscaping needs in the future.DDiane V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional. Very good follow up and arrived when they said they would. The fescue sod they laid looks terrific. Highly recommend
Owner Response: Thank you for the kind words. We enjoyed helping to beautify your backyard with new sod and look forward to assisting you with any future landscaping needs.KKelley P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very easy to communicate with.. they always get back to you in good time and answer any questions you might have. Did a wonderful job. Very happy with their work.
Owner Response: Thank you for the kind words. We appreciated the opportunity to help with this landscaping project, and look forward to working with you in the future to address any other landscaping needs or routine maintenance needs that may arise.SSue J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆After booking, I called to schedule and they said they had already done it. Looks like a nice neat job.will have to wait until straw is removed and new seedlings apprear
Owner Response: Thank you for the positive feedback. We are glad that we could help you with this small landscaping project.JJimmy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Ground Guys really saved me this past year. In mid-July, I had to have surgery and needed lawn care through the fall. It was hard to find folks that would take on someone mid-season, but the GG did! They had a weekly day that they were in my area and were there every week, weather permitting. Unfortunately, there was some bad timing for weather and they had to miss some visits. Paying monthly, while convenient, means that missed visits cost money. However, at the end of the contract the GG quickly refunded me for those missed visits. Working with them was a pleasure as they were always available by phone and tried to accommodate our special requests. I would gladly recommend them to anyone looking for lawn care.
Owner Response: Thank you very much for the kind words. It was our pleasure taking care of the lawn while you were recovering from surgery. We look forward to helping you with your future landscaping projectsSSteve F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew did fast thorough work. They cleaned up and left the job site looking great.
MMichelle B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I contacted the Grounds Guys of Indian Trail to get a quote for & install pine needles at our residence. So very impressed with Steve & his wonderful crew!! They did a great job, had good responsiveness/ communication, & the pricing was great also. So very appreciative for this local business for our lawncare needs!!! Highly recommend them!!!!
Owner Response: Thank you for the very kind words. I am glad that you are happy with the work we did. We are ready to help you with any of your future lawn care and landscaping needs.TTed C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Indian Trail Grounds Guys have performed lawn maintenance and plant care advice for us at a reasonable cost. When we decided to seek help for a backyard garden landscape renovation, we requested a project quotation from them, and chose them for this work. Throughout this renovation project, they sought input from us, and clearly communicated all details and work schedules. The final project was executed very competently, at a competitive cost. We are very impressed with the renovation results, as they have exceeded our expectations. So we heartily recommend this firm!
Owner Response: Thank you very much for the review. It was a pleasure working with you and your wife to put the landscaping project together. We stand ready to assist you with any future lawn care or landscaping needs.RRandy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Extremely friendly, knowledgeable and professional.
Owner Response: Thank you sir for the kind words. Our lawn maintenance crew will take good care of your property. We look forward to helping you with all of your landscaping needs in the future.SSalah A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Steve and the Grounds Crew have made my house look amazing. They are alway willing to accommodate my requests and treat my place like their own. They take their time to complete the job. The Grounds Guys are amazing.
Owner Response: Thank you very much for the awesome review and the kind words. My crew and I really enjoy supporting your lawn care and landscaping needs.JJohn V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I moved to Matthews in June. Every lawn people I hired were too high and did poor job. When I hire someone to look after my lawn and trees I expect them to answer the phone or answer email in a short time frame. Everyone I hired failed at this. It isn’t good when you need help or something done and the people you hired do not want to talk to you. Ground guys have been great about doing what they said they would do and a phone call or email to them is answered quickly. The Ground Guys rates seem to be lower than other people I have tried.
Owner Response: Sir, Thank you for your review. We strive to be responsive to our customers, and appreciate you pointing that out in your review. We look forward to continuing to serve your lawn care and landscaping needs.SStephanie C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am totally impressed with the Grounds Guys of Indian Trail, NC. Boyd and Steve arrived on time and got right to work. Our shrubs hadn’t been trimmed in almost 6 yrs when they were planted. Boyd did an excellent job of trimming just the right amount. We also have a LARGE holly tree at the corner of our home. It had grown so tall and was really a mess! It was trimmed beautifully and with the care as if it was their own. They also managed to remove a shrub that was being shut out by the holly and other gardenia shrubs. I am so very pleased and you will be too! Thanks, Boyd and Steve!
JJonathan B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We hired the Grounds Guys to lay 1/2” Soil3 topsoil over our entire yard (13,000 sq ft). They got it done on time and did a great job despite it being very hard work. Steve, the owner, was very responsive and great to work with. I highly recommend them for landscaping needs and yard work.
Owner Response: Jonathan, Thank you very much for the kind words. This was truly a more challenging job than we expected and I hope that your lawn looks great as a result of our efforts. Please let me know if there is anything else we can do for you in the future.JJohn B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fantastic workers and work quality! They basically did a “reboot” of our entire front courtyard – sod, shrubs, mulch, walkway. I could not be more pleased with the price and results. Kudos to Steve and his crew!
Owner Response: Thank you for the very kind words. We enjoyed supporting your “reboot” and your wife was a very gracious host to me and my crew. We look forward to supporting any future needs that you may have.JJustin C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We initially hired Steve and the Ground Guys to install 12 trees we purchased ourselves, but after meeting them, discussing our plans, learning about the trees we purchased and learning about other available trees (and prices) we ended up purchasing another 12 trees from Ground Guys and having them revise our landscape plan and install all of the trees. We also had them clear out a significant amount of unsightly underbrush and haul all of the yard waste away. These guys are punctual, polite, professional and very knowledgeable. If you are looking for high quality service from good people, we HIGHLY recommend The Ground Guys!!
Owner Response: Thank you for the very kind words. It was a pleasure working with you to address your landscaping needs. I’m glad my guys were able to help you refine your landscaping design and installation needs. We look forward to continuing to work with you again in the future.CCharlotte B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These guys were great to work with. On time, Professional and very reasonable for what they did. Mowed, trimmed overgrown shrubs, planted bushes, mulched, blew leaves, and pulled out invasive plants along edge of yard. I highly recommend them and also they were very nice to deal with.
Owner Response: Thank you for the wonderful review and very kind words. My team is glad that you are happy with the way the job turned out and hope that they have other opportunities to support you in the future.Service You Can Trust!
Let us know how we can help you today.
Why Choose Us?The Grounds Guys Difference
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Comprehensive grounds care
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Artistry of custom solutions
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Real results by friendly, local experts
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Elevated customer experience
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Service that is dependable and professional
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